Making life easier
AdminBase has been updated with a new function that allows users to track all warranty and guarantee information for individual contracts at the push of a button.
The system, which has more than 3,000 users in the UK, now has dedicated mobile apps, designed to fully integrate every stage of the sales process, from marketing to after-sales support.
By using a mobile device such as a phone or tablet, all the information from point of sale is sent back to a central database, where it can then be accessed and edited in turn by survey, fitting and service teams, again via a dedicated app.
The latest update is set up for existing users, and automatically displays the remaining warranty and guarantee periods for each of the individual products installed as part of a contract.
Rhonda Ridge, managing director at Ab Initio, said: “When I originally created Adminbase, the ability to mobilise the system with on-site functionality simply wasn’t possible, but now, thanks to the high-speed internet connectivity of modern portable devices, it has revolutionised the way installers can operate.
“This latest update adds even more functionality and gives users a simple and effective way of keeping track of warranties and guarantees, eliminating paperwork and creating a favourable impression with homeowners in the process.”