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Posted On - 23/04/2024
Andy Royle, co-founder and MD of Leads 2 Trade, says that installers can secure additional leads despite the tougher market. Let’s be honest, the home improvement industry has never been immune to market fluctuations. I’m sure we can all pinpoint the months or seasons historically when things quieten down during the year. After the feast of the last few years...
Posted On - 23/04/2024
BM Aluminium has issued updated guidance to fabricators to ensure they get the most from their LogiKal software installation. The guidance outlines the systems they need to have in place to run LogiKal at its optimum performance, and more specifically to guarantee that they can install all the necessary updates as soon as they are released. The guidance covers all...
Posted On - 16/04/2024
Business Pilot’s MD Elton Boocock explains why he was the first to pick up the phone when the FIT Show, FENSA and GGF announced their new Glass Conference in October. I had barely touched down back in the UK after visiting the Fensterbau exhibition in Nuremburg when news broke of the new Glass Conference organised by some of the industry’s...
Posted On - 09/04/2024
Love Windows Devon says it has transformed its business operations with innovative quoting software developed by Tommy Trinder. Under the leadership of Mark Frost, managing director, the company is said to have leveraged the technology to redefine flexible working. Tommy Trinder has been a ‘massive game changer’ for the team, enabling Mark to realise his vision of building a business...
Posted On - 03/04/2024
By Neil Cooper-Smith, senior analyst, Business Pilot. Average retail sales continued their upward trajectory in 2024 – up 5.1% to 62.1 in March – dispelling fears that 2024 is going to be a complete washout. Average sales for March were also 28.3% higher than the same period last year, demonstrating that the industry is on a better footing than the...
Posted On - 02/04/2024
Meet Dave (a Business Pilot story) is a new short movie of a classic tall tale in the glazing industry. In the film, we’re introduced to Dave, the owner of a retail installation business. Instead of heading home after a post-work pint with his mates, Dave is going back to the office, to try and get ahead. When he does...
Posted On - 26/03/2024
Epwin Window Systems has expanded its integrated digital platform, Connect. Gerald Allen, head of marketing at Epwin, said: “Connect is a dynamic digital platform that continues to evolve to ensure we consistently add value to our customers’ businesses. The latest developments further enhance an already impressive suite of services purposely designed to benefit both fabricators and installers.” Among the recent...
Posted On - 26/03/2024
Before Signature Home Improvements in Chichester chose the Business Pilot CRM software to manage its customer relationships, it used spreadsheets and shared folders. Director, Rakeem Porter-Young, explains the upgrade. We are a relatively new business, only going since 2019, and we quickly grew out of those early methods of running a business, such as spreadsheets. They were very elaborate spreadsheets,...
Posted On - 12/03/2024
Leads 2 Trade, the provider of double qualified sales leads for installers in the home improvement industry, has reported a big increase in single composite door leads at the start of 2024. Leads 2 Trade experienced a 38% increase in composite doors/single door lead volumes in January 2024 compared to January 2023. Andy Royle, director of Leads2Trade, puts the rise...
Posted On - 05/03/2024
“Let’s face it, turning up to sell windows with a pad and pen no longer cuts it,” said Tommy Trinder CEO, Chris Brunsdon. “Homeowners expect more. They want to see exactly what they are getting; they want to try before they buy. And Tommy Trinder is proving to be the tool for the job.” According to Chris, Tommy Trinder has...
Posted On - 05/03/2024
By Neil Cooper-Smith, senior analyst, Business Pilot. Average sales increased again in February. It may have only been by 1.2% to 59.1, but it demonstrates that the big leap in January wasn’t a one-off. It is also worth noting that this figure is 25.7% higher than the same period last year. Leads have fallen back marginally – down 9.9% to...
Posted On - 27/02/2024
BPsite – the new Business Pilot app – is said to be proving a hit with installers. Installers can upload images, notes and voice notes via the app, all while on the move. And if they don’t have a signal at the time, the app will save the information and upload it to the cloud as soon as they’re reconnected....
Posted On - 06/02/2024
Bill Butters Windows is reported to already have ‘a fantastic reputation’ among domestic and trade customers across the south of England but is now taking customer experience ‘to new heights’ with quoting software developed by Tommy Trinder. Managing director, Paul Kelly, says he has leveraged the Tommy Trinder platform to supercharge sales and quoting: "We're so pleased with Tommy Trinder....
Posted On - 06/02/2024
Neil Cooper-Smith, senior analyst, Business Pilot: Both leads and sales rebounded in January, heralding a positive start to 2024 despite the wider market appearing sluggish. Before we pulled off the data from Business Pilot this month for the Barometer, we had a chat in the office about how we thought the first month had gone, and we were all surprisingly...
Posted On - 30/01/2024
Yorkshire fabricator, Dempsey Dyer, says it has saved over £50,000 in labour costs after being awarded a £7,000 grant from Digital Enterprise. Digital Enterprise offers expertise, impartial advice and grant funding to enable businesses to invest in resilient technology solutions. The £7,000 grant awarded by Digital Enterprise allowed Dempsey Dyer to remap its internal processes, leading to ‘significant’ efficiency gains....
Posted On - 30/01/2024
KLIC Home Improvements, an East Anglia based installation company, has a 4.8 ‘excellent’ rating on Trustpilot and attributes much of its success to the use of the installer management system, AdminBase. “We have ambitious growth plans for the next 12-18 months,” said Stewart Grand, director of KLIC Home Improvements, “and customer service is central to these plans. We had to...
Posted On - 23/01/2024
Rehau has launched a new webshop to provide fenestration professionals with requested window accessory products. Developed to help facilitate access to system accessories and other in-demand items such as trickle vents and trims upon request, the webshop is set to go live in Q1 2024. Its launch is a key part of Rehau’s efforts to streamline the existing order processes...
Posted On - 23/01/2024
As BM Aluminium launches the new Simply Tag traceability module for its LogiKal aluminium processing software, the company has revealed some ‘Quite Interesting’ facts about the QR code technology which helps to make Simply Tag such a user-friendly solution: QR stands for Quick Response. A QR code will scan even if 30% of the code is damaged. QR codes are...
Posted On - 03/01/2024
Analysis of over 375,000 PVC-U casements quoted by installers on Tommy Trinder’s platform in 2023 underlines the importance of colour; only 63% of PVC-U casements quoted in the year were white. Grey, in many shades, continued to dominate in 2023; the preferred finish for one in five casements with anthracite (10%) and agate (5%) still topping the charts. But overall,...
Posted On - 03/01/2024
By Neil Cooper-Smith, senior analyst, Business Pilot. 2023 was, most would agree, a tough year for trading, especially as we emerged from a significant boom following Covid, and straight into inflationary pressures brought about predominantly by global forces outside of our control. It will be four years ago in March when much of the world closed down to limit the...
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