ERA partnership adds up for Abacus Agents

Abacus Agents is marking a 21-year partnership with ERA.

The company, which has bases in both Dundee and Glasgow, supplies hardware and door and window furniture to fabricators across Scotland.

It offers an extensive range of ERA products for PVC-U and composite windows and doors, including its high-performance door and window locks, and premium collection of Fab&Fix decorative hardware.

Abacus Agents also supplies weatherseals from Schlegel (part of the ERA ’s sister brand) and attributes the longevity of the partnership to ERA’s quality products and excellent customer service. It also cites the regular training opportunities ERA provides as one of the many reasons it has partnered with the Midlands-based manufacturer for over 20 years.

Arlene Brown, technical sales manager at ERA, said: “It is great to hear that our customer service and quality products are some of the main reasons that Abacus Agents has partnered with ERA as one of its main suppliers for such a long period of time.”

Joe McHaffie, continuous improvement manager at Abacus Agents, said: “ERA not only provides an extensive product range that meets the latest industry standards, but the team also go the extra mile to ensure we are supported.

“They provide great quality point of sale displays for our branches, and they are also eager to deliver regular in-house technical training, which supports us in offering our customers the best advice and guidance.

“What’s more, when it comes to decorative hardware, such as letterplates, door knockers and handles, ERA’s Fab&Fix range offers a range of styles, along with up-to-date colour ranges, to give our customers a breadth of choice when specifying robust security solutions for maximum peace of mind. Long may our partnership continue!”