Belgian briefing

Dekko Window Systems recently took 60 of its installer customers on a trip to Belgium for a guided tour of the global headquarters of Deceuninck and Reynaers.

The three-day trip saw Dekko customers including Emerald Windows, Keswick Superglaze and McDermott Windows go behind the scenes at both systems houses, exploring the technology that helps shape both Dekko’s seamless Infinity PVCU collection and its Räum aluminium range.

Kurt Greatrex, sales director at Dekko, said: “We’re incredibly fortunate to have some fantastic customers across the country and incredibly strong partnerships. We have only been able to achieve this through a commitment to providing our customers with everything they need from products that meet the demands of the market to comprehensive service and support, whether it’s our premium marketing package, our full technical assistance or events and trips like this.”

Brian Robinson, managing director of Keswick Superglaze (Dekko’s first customer), said: “We had a fantastic time in Belgium with Dekko getting a real insight into the origins of our product lines and the new developments that are coming on the horizon. We really want to thank Dekko for this great opportunity and the fantastic range of events they put on for us such as the factory tours and marketing seminar which will undoubtedly help us greatly.”