Service record

The Solidor Group has achieved 100% otif for 100 days in a row from this July, on a five-day turnaround.

“These are world-class manufacturing rates,” Solidor Group’s operations director Mike Price said. “We’ve made a huge commitment to continuous improvement, by reviewing and investing in facilities, focusing on efficient processes, and creating a winning culture which each and every employee contributes to.”

CEO Gareth Mobley said: “Our manufacturer, distributor and installer customers have to manage their time profitably, and if you have to allow extra time because your supplier is unreliable, you can’t do that. And you won’t win as many jobs because your service is your reputation. Businesses that get known for reliable service are always in demand. It’s why our staff go the extra mile to ensure every delivery is on time, every time – and the market clearly appreciates this difference, as we’ve just achieved our first £800,000 week too.”