Installers praise Comp Door
Manchester-based The Window Company has switched to Comp Door as its sole supplier of composite doors.
Established in 1988, The Window Company says it understands that maintaining a strong reputation and providing unrivalled customer care are paramount for achieving continuous success in the industry.
Comp Door was said to have been recommended to The Window Company by another installation firm.
Wayne Shaw, managing director of The Window Company, had also seen Comp Door previously at FIT Show 2022 and says he was impressed by the product and the integrity of the business and its staff.
More than three months into the partnership, The Window Company has placed orders for 40 Comp Door doors adding that it has been ‘consistently impressed’ by the care and communication provided by Comp Door.
Wayne commented: “We hadn’t relied on a sole supplier before, but we made the leap with Comp Door and it has really paid off. Their customer care has been incredible throughout and I can always expect a reply to any query almost immediately, which isn’t an industry norm.
“Our customers deserve the best, so fast responses from our suppliers mean we can efficiently relay accurate information to our customers and maintain our strong reputation in the process. What also stood out to me was how vocal our installers were about the product’s quality and ease of installation, volunteering their praise without any prompting, which is incredibly rare.
“I was initially drawn to Comp Door because they came across as having genuine integrity and a real desire to improve the industry with their products, placing innovation before any financial incentives. Now that I have dealt with them firsthand, I can attest that this is all true.”
Sales director of Comp Door, Richard Diliberto, said: “The Window Company boasts more than 400 Google reviews and has even been recognised by Which? for its customer care. We understood The Window Company’s dedication to providing their customers with value and quality as something we share, so we are thrilled to be partnering with such a reputable organisation that aligns with our own ethos.”