Anglian to fulfil Everest orders
ReSolve, the company that has been appointed to handle Everest’s administration, has agreed a contract with Anglian Home Improvements to fulfil Everest 2020’s customer orders.
Cameron Gunn, Chris Farrington and Lee Manning, partners at ReSolve were appointed as joint administrators of Everest on 24 April 2024.
Following a previous sale out of administration which took place in 2020 and despite significant investment, Everest is said to have faced continued financial difficulties as a result of the COVID-19 pandemic.
ReSolve says it has worked to assess all available options, including a prospective sale of the business as a going concern.
Unfortunately, that offer did not materialise and therefore the majority of employees were made redundant on 29 April 2024. ReSolve is said to be providing support to those employees, including information on how to make redundancy payment claims, and have engaged specialist firm Evolve to assist.
The joint administrators have now reached an agreement to sell certain assets to Anglian Home Improvements.
While the terms of the agreement are finalised, the joint administrators have entered a sub-contractor arrangement that will enable customer orders to be fulfilled by Anglian where possible. This will ensure all Everest customers impacted by the company’s insolvency will have the opportunity to carry out their home improvement projects.
The interim agreement will enable customers to arrange completion or fulfilment of their orders, including those customers who were mid-way through the installation process, as well as customers who had booked an installation with Everest.
Cameron Gunn, joint administrator and senior partner at ReSolve commented: “Despite our best efforts to secure a sale of the business as a going concern, we were racing against the clock and unfortunately it was not possible. We are now focused on supporting employees during this difficult transition. We are pleased to have reached this agreement with Anglian Home Improvements which gives Everest customers the certainty and peace of mind that their home improvement projects can now be completed.”
Peter Mottershead, executive chairman of Anglian Home Improvements said: “Anglian Home Improvements has agreed with the administrators to support Everest customers in what we know is a very difficult situation, and we hope this agreement will go some way towards alleviating the concern and burden on those Everest customers who have been impacted.
“Our customer service teams will be making contact with customers in the coming days and weeks to discuss the status of each order with the customers and where possible arrange completion of orders, prioritising those who were part-way through the installation process. I can also confirm that Anglian Home Improvements will honour the terms of the contract, including the price, that had previously been agreed with each customer.”
Guidance for Customers
Anglian Home Improvements will make contact with all Everest customers in the coming days and weeks to confirm details of their outstanding order, the current status of monies paid, any finance agreements and to arrange a visit to discuss the possible completion or fulfilment of the order.
Anglian Home Improvements will prioritise the small group of customers that are already part way through the installation process, thus ensuring all properties are left safe and secure. They will then contact customers who booked an installation.
For urgent queries, customers are advised to contact Anglian Home Improvements via 0800 876 6810 or email Everestcustomers@angliangroup.com
Being alert to scams
Customers will not be requested to make payment for their windows prior to installation.
If you are unsure of who has contacted you, please cancel the phone-call and contact Anglian Home Improvements directly on the details above, or if you are unsure as to the validity of any correspondence you have received, please contact the administrators of Everest 2020 on email: everest2020@resolvegroupuk.com.