5 Star invests £250,000 into showroom
Worcestershire based improvement specialist, 5 Star Windows & Conservatories, has invested £250,000 into its showroom.
The company has extended its lease for another 10 years and has channelled fresh spending into new customer service technology and installing new demonstrations for consumers.
This has seen the launch of the latest forte door collection and the opening of a comprehensive ‘hup!’ display that showcases Ultraframe’s modular build technology.
Several new jobs have also been created in Worcester in the last 12 months as the company sets course for its best year.
Richard Manser, managing director of 5 Star Windows & Conservatories, commented: “We wanted to celebrate 10 years of our showroom being open in Worcester and what better way to do that than by giving it a facelift, adding exciting new ranges and, importantly, reinforcing our commitment by extending our lease until 2035.
“Worcestershire is a fantastic place for home improvements, with an eclectic mix of housing and consumers who are keen to try new styles, whilst marrying traditional features. Customers are very loyal – once they receive a high-quality service and the trust is in place then they will keep coming back and back. Our sales tend to be 65% repeat business.”
He continued: “Our 5,000ft2 Carden Street showroom showcases bi-folding doors, French doors, Juliet balconies, a comprehensive range of windows, six fully furnished living spaces and the entire ‘Ultraframe’ collection of roofs.
“There’s also lots of design technology in place to make the buying and selection process as easier and enjoyable as possible.”
5 Star Windows & Conservatories is said to have established a strong reputation across its showrooms in Worcester and Kidderminster, having completed more than 40,000 successful installations during the last 23 years.
The company, which offers an 20-year guarantee, provides a complete end-to-end service for clients, from initial consultation and support with designs to installations being completed by one of its dedicated fitting teams and access to an extensive aftercare package.
A dedicated training centre ensures all its 80-strong team keep up to date with the latest legislation and construction techniques, whilst the firm continues to leverage its involvement as one of the most successful retailers in the Conservatory Outlet Network.
Richard went on to add: “We are very passionate about building strong partnerships in the locations where we operate and, this year, we have signed our largest sponsorship deal ever with Worcester Warriors.
“As an official kit partner, the 5 Star branding is proudly displayed on the lower right sleeve of the new match shirts and we have also taken naming rights to one of Sixways Stadium’s most iconic hospitality spaces.
“The Pitchview Suite will now be known as the 5 Star Windows Suite, giving us the ideal location to entertain clients, partners and celebrate the achievements of our staff.”
Andrew O’Neill, sales & operations director at 5 Star, concluded: “Our decision to partner with Worcester Warriors is about more than just sport – it’s about community. Like the Warriors, we believe in resilience, local pride and striving to be the best version of ourselves.
“We’ve followed the club’s journey closely and, as they step into a new era, we’re thrilled to be by their side, supporting the team, the fans and everything they stand for.”
