A century’s experience

Siegenia is over 100 years old and has nearly 40 years experience supporting the industry in the UK but as general manager for Siegenia in the UK Adrian Vicker explains, the company is not looking to rest on its laurels anytime soon.

Siegenia has a pedigree when it comes to developing and supplying hardware in the fenestration industry; we have been here since the start, and our approach has never wavered.

Our vision is to constantly challenge the norm when it comes to product design and performance, especially so when it comes to raising the quality and security of hardware.

It is an inescapable fact that security remains at the top of many people’s agendas even after all the years of product development, and we all need to keep pace with customer demand in this area.

Siegenia’s ability to do that is based on a commitment to the technical development of products, and an equally robust programme of independent third-party testing.

Siegenia products in the UK are among the most tested on the market today, with PAS24 and Document Q compliance supported by Secured By Design and BBA accreditation.

This reflects how seriously we take our commitment to ensuring that all our products perform as they are designed to do, and that only the best products enter the market from Siegenia. Nothing less will do.

Over the past 20 years we have seen a proliferation of hardware suites being launched into the UK market which are manufactured in the Far East and Eastern Europe, and we continue to see it today.

While there is nothing wrong with that, I do sometimes wonder how completely these systems are tested to ensure their suitability for use specifically in the UK. Among other considerations, our climate is unique, and it is important that products are tested with that in mind to ensure they remain fit purpose and able to function as designed in the long term.

We have an extensive product range that has dedicated products for specific market sectors; our range for the aluminium sector is as complete as that of any of our competitors’, whether manufacturers want a more traditional system, or whether they are using products with a 16mm eurogroove.

Regardless of their requirements, they will find with Siegenia that they have access to a complete, fully independently tested suite of hardware, and a technical back up service that is second to none.

Our technical team works hand in hand with our distributors to support their customers directly in their own factories, and through their own product testing cycle if they choose to go down that route.

We continue to offer a technical support team in the field working with our partners and their customers. It is a great vehicle for us which helps us to get direct feedback from the industry regarding market trends.

This information is valuable for when we are planning our next product developments, and helps us to ensure that everything we do is done with an eye on the future.

We will continue to use the design process to raise the quality and security of hardware, and we will continue with our process of vigorous independent testing to ensure that when we bring new products to market we do so in the full knowledge that they are fit for purpose and will perform over the long-term.

Siegenia may be over 100 years old as a business, but our thinking is a modern today as when the company began.