Strengthening the customer experience

Insight Data has appointed Lucy Dennis as the firm’s new customer services manager.

Lucy’s remit is to oversee the customer journey, ensuring Insight Data customers are receiving the best possible service across their wide range of platforms and services.

Lucy will work with every department from initial onboarding, through to campaign delivery.

Lucy said: “I am absolutely delighted to join the Insight team. It’s exciting to join such a high-profile business which is achieving great things. My aim is to evaluate the customer journey to ensure we are maximising every opportunity and delivering as much value as we can.

“Ultimately, I want to help Insight continue to grow from strength to strength, delivering both fantastic results and great customer service.”

Jade Greenhow, operations director at Insight Data, said: “We are partnering with new customers at an incredible rate – especially as new data regulations and changing market conditions both demand accurate prospect data. We strengthened our team to make sure we are always exceeding our customers’ needs and delivering a reliable, consistent service.”