New business manager

Lucy Russell has been appointed as Ultraframe’s new business manager.

Reporting to sales director Colin Noone, Lucy’s appointment reflects the growing number of retail installers taking advantage of Ultraframe’s vast roof and component range, the company said.

“Lucy’s experience is a real reflection of the importance we place on ensuring new customers have a seamless experience as we welcome them in to the Ultraframe network,” Colin said. “We don’t take for granted the amount of decision making that goes into switching roof suppliers so it’s vital that once that decision is made we make the process as effortless as possible for the installer.

“Lucy has worked in the fenestration industry for many years and understands the level of care and attention that is required when a new customer joins. Lucy works closely with all of the relevant business functions such as marketing, finance and sales to ensure that becoming an Ultraframe installer is exactly as we would hope: effortless, fast, and ultimately financially rewarding.”

Lucy said: “Whether a customer is adding to their existing roof range with one of our solid roofs or lanterns, or they’re switching their entire roof range to us, it’s so important that we give every customer high levels of care and attention.”