Seamless transition
Customer feedback has shown that the detailed process developed by Profile 22’s technical team ensure every changeover to the new Optima went smoothly, the company has reported.
Paul Culshaw of Heritage Trade Frames in Bolton said: “As an established Profile 22 customer, we switched to Optima following the product’s launch in 2016. The changeover of systems was meticulously planned with minimal disruption to our day to day production. It really was a seamless transition and we were very impressed with the management, dedication and attention to detail shown by the Profile 22 technical team.”
He continued: “As a result of the switchover we have attracted many new customers and our business has benefited as a result. Our existing customers have been equally delighted with the new Optima system and we are pleased to report that we retained them all when switching to the new system.”