Online ordering
Distinction Doors has said it takes less than a minute to order a door using its online ordering system.
Orders placed online are also subject to a later cut-off time than orders placed over the phone or email, giving customers a few extra minutes each day before the order book closes.
Customers can build an order then come back to it later. Each door order comes complete with the price and list of materials used so customers have a quick reference when they’re doing administration and accounting.
There are options to review and modify orders, and there is a copy function so you can place repeat orders.
Customers can choose to have as many logins as they want, so not only can any number of people have the ability to place orders, companies have got traceability and transparency about who ordered what in the event of a query.
Sarah Denham, Distinction’s customer service manager, said: “We encourage our customers to give us feedback about our online ordering system so we can develop the most popular requests into new features. It’s only by listening like this that we can continue to exceed expectations.”
