Lead generation and increased sales
Members of Sternfenster’s approved installer network can capitalise on current and anticipated demand, thanks to a comprehensive package of lead generation, marketing and customer support, as well as exclusive extended warranties on product and homeowner security guarantees, the company has reported.
This includes the generation of homeowner leads through Sternfenster’s website and social media channels, which are directed to each member’s dedicated micro-CRM dashboard in real time. Called EasyAdmin, it allows customers to track leads, prepare professional quotes, check profit levels, order online, and auto-generate invoices and reports.
Sternfenster also offers a number of sales accelerator tools, including an online quote engine that can be personalised with individual company branding, and which allows homeowners to select products and build prices.
Members of the Sternfenster approved installer network also get access to a branded sub-site with dedicated post-code search; e-marketing tools; and SEO support.
This in turn is supported by Sternfenster Plus, an exclusive resource that allows installers to check the status of their quotes, contracts and deliveries, as well as the opportunity to view live data on production capacity – broken down into individual products – across the fabricator’s PVC and aluminium lines.
Other features in Sternfenster Plus include an extensive library of downloadable training and marketing materials, technical data and resources and a regularly updated news feed.
In addition, Sternfenster’s Approved Installers also benefit from a range of extended product warranties, with 20 years offered on sealed units, 12 years on PVC profile and five years on hardware.
This is bolstered by SecurePlus, a homeowner-focused security protection guarantee that promises to pay out £2,000 in the event of a break-in that can be attributed to a hardware product failure.