Tailored to needs

Pinnacle Windows has praised the service it received from Business Micros, following its investment in Evolution software and a dedicated Avantek machine link.

The Northamptonshire based fabricator started out in 2019 with a different software supplier but switched to Business Micros following the machine investment.

Director Byron Field said: “The new machine prompted us to review our software package to see whether we were really getting the best value and the best support. We switched to Business Micros because they promised that they could improve both for us, and we have not been disappointed.

“The installation team were really fast and efficient, and everything was handled smoothly from start to finish. The support we have had since then has been outstanding, and we know that we can call the team at any time of the day and they will get back to us straightaway with a solution to our query.

“Now that we’re up and running, we’re finding the Evolution software to be much more user friendly. It has individual datasets for our Liniar products which we can easily tailor to our own needs. We’re just about to add the EvoWEB online pricing tool from Business Micros as well, so that our trade customers can access quotes from us 24/7.”

Nick Bailey, business development manager at Business Micros, said: “We’re making waves across the software market at the moment with our recent acquisition of EDM and the start of the roll out of our Next Generation products. That doesn’t mean we’re neglecting our core business though, and it’s great to hear from fabricators like Pinnacle that, when it comes to products and service, we are still setting the standard.”