Mapping an evolving system

The latest changes to AdminBase, including Google Maps, have “made a great system even better”, according to Andy Farrington, boss of Tamworth-based Bradley Scott Windows.

Google Maps is an integrated feature of the web-based AdminBase, which Andy adopted last year after using the popular installer management system for more than five years.

“The Google Maps feature is fantastic, he said. “Although we are still learning how to get the most out of it, we can look at the map and immediately see when and, more importantly, where our sales calls, surveys and installations are scheduled.

“We can then plan further calls for our teams to make the most efficient use of their time and, of course, we can tell our customers when we can be with them, immediately.”

A further feature of Google Maps on AdminBase is the facility to schedule demo calls. By including specific details of installations already carried out, users at Bradley Scott can see at a glance where installations of, for example, bifolding doors are in proximity to an enquirer, allowing the most convenient viewings to be scheduled.

“When we learned about the benefits of moving on to the web-based version of AdminBase last year we immediately switched,” Andy said. “With the changing rules of working under the pandemic it allowed us to keep on top of the business from anywhere, which gave us the added flexibility we needed.”