Exclusive access to support

Connect, the new digital resource centre for Epwin Window Systems’ customers, has already attracted much attention from installers looking to capitalise on the many benefits the digital platform has to offer, the company has reported.

Gerald Allen, marketing manager at Epwin Window Systems, said: “Connect brings a wealth of benefits to our installing customers, not to mention exclusive discounts and unique offers.”

Through Connect, installers can get access to a range of exclusive benefits, including a discount fuel card in partnership with Discount Fuel Services as well as a 10% discount in partnership with TradePoint.

There are homeowner finance options, insurance-backed guarantees and installation management software from Onsite 7, the latest cloud-based software.

To help installers sell more easily in the modern world, Connect offers Touch Software from the Business Micros Group. Touch is a user-friendly software tool that simplifies quoting and ordering online. And as Connect partners, installers have access to exclusive discounted Touch Software rates.

Connect is also a one-stop shop for information. It brings together technical information, including the U-Comply N portal, technical bulletins, manuals, product guides, UKCA marking documentation, and operations and maintenance guides.

There is a host of marketing information available, including an extensive image library and downloadable brochures across trade, retail and commercial markets. Installers also have access to Brandhub360, where they can order a wide range of professionally designed brochures, point of sale materials, advertising collateral and more.

Connect works on desktop, laptop, tablet and mobile and is available 24/7.

Matthew Spooner, director of World Group Property Improvements, explained how Connect benefited him: “Epwin has always had great technical, marketing and sales support but accessing them all in one place is a massive step forward. The installer benefits aren’t just token gestures, they actually will benefit installers. I’m very excited about seeing Connect develop.”

Gerald said: “Epwin Window Systems installers already benefit from fitting our multi-award-winning PVCU and aluminium window and door systems. They also benefit from working with a business that has the size and scale to be able to offer value-added services such as Connect giving them access to cutting-edge support and unique offers to help them grow their businesses.”