Customer support

Framexpress has launched a new support package for installer-fabricators to help them expand their product offering without any investment.

It has extended its four-hour quote and express colour service so that installers who fabricate windows and doors can offer more colour products while maintaining margins.

Stuart Green, director at Framexpress, said: “We know that there are lots of installers in the industry who also carry out fabrication work, so it makes good sense for us to offer extra support for them. For a smaller fabricator, purchasing a 6m length of profile in a premium colour just for a mid-rail on one job isn’t commercially viable.

“But buying in from Framexpress means that they can expand their range with value-added products, like increased colour options, flush sash frames or Patiomaster doors, without investing in extra profile, systems or machinery. We offer four-hour quotes, so installer-fabricators can get back to customers quickly.”