Sights set on digital transformation

Manufacturers are actively looking to invest in digital transformation initiatives as they rebound from the pandemic.

Over half of manufacturers now have their sights set on digital transformation initiatives to enhance their operational performance, according to research from InfinityQS.

The company’s 2021 Annual Customer Satisfaction Survey reveals that 52% of respondents are exploring the option of adopting a digital transformation initiative (if they have not done so already) with advanced analytics (24%) as their top priority.

This news comes after a challenging year for the industry, which has seen many manufacturers put their strategic agendas on hold while they contend with operational challenges, as well as market volatility and economic uncertainty.

Jason Chester, director of global channel programs at InfinityQS, said: “One thing that the pandemic did was expose significant and often widespread operational weaknesses within incumbent manufacturing environments. It brought into sharp relief where legacy systems and outdated processes exacerbated the problems that manufacturers faced alongside new challenges such as the rapid shift to remote working, and supply chain disruption.”

He continued: “Prioritising digital transformation initiatives is the key in helping to address these new challenges. Data for example, is a great way for manufacturers to increase visibility into their operations as it can provide important insights into each stage of the production process. These valuable insights can then be leveraged to help make more informed and tactical decisions to secure long-term resilience and growth.”

Other popular technologies on the priority list include Industrial Internet of Things (IIoT) and cloud computing.

“Manufacturers want to leverage real-time data to make proactive decisions which can maximise performance, respond to fluctuations in demand, ensure flexible operations, and even build resilience for future ‘black-swan’ events – all while maintaining high levels of product quality and safety,” Jason said.

“For manufacturers to stay ahead of competition and remain at the top of their industry they need to constantly adapt to their environment by making tactical digital investments.”