Fensa has issued its 15-millionth certificate – an achievement that also marks the start of its 20th anniversary year.

The milestone certificate was issued to Shropshire-based Starbrite Windows, an original Fensa member since the scheme began in 2002, and a company which, in the two decades since, is said to have never failed a Fensa assessment.

Starbrite Windows director, Colin Nutall, said: “We’re a family business trading for over 30 years and 90% of our business comes from customer recommendations. The introduction of Fensa 20 years ago was such a positive move forwards for the industry.

“Being a member of Fensa means our customers can be reassured our work complies with building regulations, is energy efficient, is registered with the local council and that our Fensa approved installer’s guarantee is backed by insurance.”

Lis Clarke, operations director for Fensa and BFRC, said: “It’s fitting that our 20th anniversary year begins with us issuing our landmark 15-millionth certificate to an installer that has been a Fensa member since day one, and is receiving yet another Fensa certificate demonstrating their competency and consistency.

“Our mission at Fensa has always been – and continues to be – to improve door and window installations across the country by professionalising installers and protecting homeowners.”

Each Fensa approved installer is assessed regularly to ensure its compliance to building regulations is continually maintained.

Fensa Approved Installers also gain access to a raft of exclusive benefits, including free lead generation on the Fensa website and exclusive discounts on fuel and purchases.