Securing the supply chain

With the boom in replacement door and window sales across the industry, it has never been more important to work with companies who can offer a robust and secure supply chain, according to Chris Pell, general manager at Total Hardware.

“The measures we’ve taken to protect our customers from the supply chain disruption that’s affecting the entire industry are making us an appealing choice of hardware supplier,” he said.

“As a result, we’ve seen astonishing sales growth in recent months, with some of our product lines increasing by over 100% year-on-year as we continue to support our customers with the rapid rise in window and door hardware demand.”

Total Hardware has extended its Leeds headquarters by 20%, recruited new staff, and purchased new operational machinery.

The company has also built strong relationships with some of the leading worldwide hardware manufacturers, which have been invaluable in keeping communication channels open, Chris said.

“There are huge opportunities in the market at the moment. There are also huge challenges. To succeed, you need to partner with suppliers who can mitigate the challenges so you can rise to the opportunities.”