Not a guessing game

Newton Abbot-based startup Estuary View says it has hit the ground running with quoting software Framepoint from Tommy Trinder.

The company decided to enter the market without a physical showroom, using Framepoint to present customers with a virtual showroom instead.

Peter Hambleton, sales lead at the firm, said: “Not having a showroom can leave you relying on the customer to use their imagination. The Framepoint software bridged that gap. It’s great to be able to visually show exactly what the customer wants, superimpose those options onto their property, and show a very clear likeness of what they’re looking to achieve. It was a bit of a guessing game until we started to use this software.

“We can try things out with the customer so quickly using our touch screen laptops. We then instantly create pricing requests through the software which get sent straight on to our suppliers, but we also use the same drawings for quoting. You don’t have to do the same things over and over again. We haven’t had to use a pen and paper at all.”

Peter said the company is saving three to four hours a day with Framepoint, which allows them be more productive and sell more.