New ways to work smart
Newview Glazing Specialists has said quoting software Framepoint from Tommy Trinder has transformed its sales process.
“We were using varying software packages before that were a little bit old fashioned, a bit clunky,” sales manager Tom Cox said. “We needed something that was more of a seamless approach to dealing with customers, quoting works, and getting quotations sent out accurately. That’s when we started using Framepoint, and it’s been a real success.
“Feedback from clients is really good. When you can draw things with a client and actually explain in detail what we’re talking about, that’s where this software really does come into its own.
“Working in construction, sometimes things can be a little basic so really this feels like the industry catching up. You need to use technology to push your business forward, it’s as simple as that.”
Tom said that with four to five appointments per day, writing quotes on pen and paper can get quite messy.
“Using Framepoint does make a big difference to us,” Tome said. “We’ve noticed that we’re ordering less paper. It makes things easier, quicker, simpler, more efficient.”