New Wave Doors has reported fulfilling every one of its orders on time and in full throughout November 2022.

The Bristol-based manufacturer has seen demand for its alternative to traditional bi-fold doors increase considerably in recent years.

New Wave Doors production director, Ben Warren, commented: “Maintaining high OTIF scores is something we’ve been focusing on since the pandemic, and we’ve achieved over 90% OTIF since April last year.

“The fact we have been able to deliver 100% of our orders on time and in full for the whole of November shows that our hard work is paying off.”

Having been on the receiving end of supply chain difficulties in the post-pandemic market recovery, New Wave Doors has implemented several key points that have contributed towards the latest 100% OTIF record.

“The biggest influence has been our new software system,” explained Ben. “We found off-the-shelf systems just weren’t delivering what we needed, so we are working with our own software developers and have invested in a system that has been designed specifically for our business.

“It allows for full QR code scanning throughout the factory, which gives transparency throughout our manufacturing processes. We can simply log in and see exactly what’s going on at any given point.”

“Working with the right systems company to extrude our unique New Wave system and investing in stock levels has also been a huge contributing factor to delivering orders on time,” he added. “We’ve been working closely with Cortizo for our aluminium profiles and have invested in large volumes of stock of our most popular white, black, and anthracite products.

“We’ve also developed the New Wave ‘Decimal’ lock with Ingenious and invested in significant stock levels.”