Knowledge and devotion

The Cairngorm Group chose Carl F Groupco to manage its hardware transition during a recent PVCU profile changeover.

The two-month project was delivered by a team at Carl F Groupco headed by Pamela Wilson, regional sales manager for Scotland who worked closely with the Cairngorm team throughout the longstanding partnership.

The team at Carl F Groupco worked with the Cairngorm Group to review all hardware, and relevant new profile parts were sourced and assessed to guarantee the correct fit, before samples were trialled and quality tested.

Stock was monitored and adjustments made to ensure continuity of supply and provide the otif service commitment throughout the changeover. Carl F Groupco went above and beyond through the transition, from ensuring part numbers were all transferred and arranging fit-ups with the factory teams, to liaising with the technical teams at manufacturer partners Roto throughout the PAS24 and performance testing process.

Managing director of the Cairngorm Group Scott Dowling said: “We have worked closely with Carl F Groupco throughout our 16-year partnership establishing a positive relationship based on honesty, integrity, technical knowledge and devotion to supplying otif. We trust Carl F Groupco implicitly in its technical and supply abilities. We continue to work closely with Carl F Groupco in a collaborative relationship with complete dedication from the hardware supplier to our projects.”

Through the 16-year working partnership, Carl F Groupco has supplied the Cairngorm Group with a range of products, including the Roto NT Tilt and Turn system, supplied to support the introduction of the new profile. Also supplied is the Roto FRH reversible window gearing, Yale Lockmaster 21 door lock, Yale cylinders, Sparta patio handles, and Securistyle Defender Friction Stays.