Hörmann UK has introduced a series of enhancements to its Hörmann Rewards programme, making it quicker and easier for installers to log installations, earn points and claim rewards.

Developed in response to customer feedback, the improvements have been designed to streamline the installation logging process, enhance the user experience and help installers maximise the benefits of the scheme.

One of the key updates has been simplifying the process for installers to log multiple doors from the same order in a single entry. By selecting the relevant checkbox and entering the total number of doors installed, the correct number of points can then be allocated automatically.

The installation logging process has also been made easier with clearer guidance on the information required for each product. Updated reference images help installers identify the correct product numbers, reducing the likelihood of errors and increasing the number of first-time approved submissions.

In addition, installers redeeming their points now receive automatic email notifications confirming when their selected rewards have been dispatched, providing greater visibility throughout the fulfilment process.

Alongside these platform enhancements, Hörmann is continuing its “Fitter of the Quarter” competition. Every three months, one installer using the Rewards platform is selected to receive a voucher prize, providing an extra incentive to log installations regularly and climb the Rewards leaderboard.

David O’Mara, marketing manager at Hörmann UK, commented:

“The Hörmann Rewards programme is all about recognising the commitment and professionalism of the installers who fit our products every day. These latest enhancements have been introduced to make the platform even more intuitive and efficient, helping installers spend less time logging installations and more time earning valuable rewards. We’re continually looking for ways to improve the programme and deliver the best possible experience for our customers.”

Free to join, the Hörmann Rewards programme rewards registered installers every time they fit eligible Hörmann products. Points can be redeemed against a wide choice of rewards, while regular promotions and competitions provide even more opportunities to earn and benefit. By continually refining the platform and listening to customer feedback, Hörmann is ensuring its Rewards programme remains one of the most valuable installer loyalty schemes in the industry.

Click here to find out more and sign up for the Hörmann Rewards programme.