Industry PR & marketing agency, Brouha Marketing, has won silver in the ‘Best Long-term Client Care’ category at the Chartered Institute of Public Relations (CIPR) PRide Awards, for its work with one of the UK’s largest privately owned property services companies, Ian Williams.

Fiona Lund, managing director of Brouha, commented: “Our core strategy has always been to build long-term relationships with clients because we know, within the specific B2B PR space we inhabit, this approach creates the most successful outcomes.

“Our relationship with Ian Williams dates back to 2006. We are valued as part of the in-house strategic communications team, offering an out of house perspective and diverse skillset, and it’s that mix that has obviously worked so well for us during some challenging times.

Amy Boothman, sales and marketing director at Ian Williams, said: “Brouha has worked with Ian Williams for over 15 years, which has seen a doubling in our company turnover to £120 million, the rise of digital marketing, social media and the move to dynamic online content for multiple generations. Even though they are an SME, they have managed to really integrate into our organisation – forming great relationships across the board.

We provide repairs and planned investment to occupied properties; a high impact, customer focussed and vocal sector.

“Brouha remains dependable – providing sensible crisis management whilst forecasting and adapting to change, always with an eye on the Ian Williams Brand.

“They can be depended on to act anything asked – from recruitment campaigns to individual client plans. We always trust Brouha to have their finger on the pulse which is key to us as we accelerate our growth plans for the future. We wouldn’t be without them and feel they couldn’t be more worthy winners of this award.”