The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is launching a new series of podcasts discussing what’s happening in the window and door industry.

The first in the series is a conversation between DGCOS’s chief executive, Faisal Hussain, and DGCOS member Thom Emerson from Ideal Window Solutions, about mental health.

Faisal Hussain commented: “Mental health in the sector has been on my mind for some time, brought about by a frank and honest conversation I had with an installer at the end of last year.

“Instead of talking about a successful year in business because of the home improvement boom, he was suffering both mentally and physically from the stress of juggling staff shortages and increased workload; admin, sales and credit control; delays in lead times and consumers literally shouting for their installation dates.

“This was further backed up by an article that said 30% of tradespeople have taken time off due to mental health, but how many tradespeople are there that don’t talk about it and instead are in a vicious cycle of keeping the wheels turning as efficiently as possible? The article suggested this could be another third – that’s 64% of tradespeople whose mental health is affected,” continued Faisal.

“It may be difficult to talk about your mental health and it may make you feel vulnerable. At DGCOS we want to open up the conversation with the industry. That’s why we’ve launched a Glass & Glazing Industry Mental Health Survey.

“It’s confidential and will only take five minutes to complete. We want to understand the thoughts and experiences of mental health in the fenestration sector over the last two years. The survey will close on 12 April 2022 and we will be releasing the results in the weeks following.”

Listen to the podcast on the DGCOS installer website or on the DGCOS Podcast page on Spotify: https://open.spotify.com/episode/11gkJa4QbMLhHYUX9wlcY0?si=272b0f8c4300442e.

Take part in the survey: https://installers.dgcos.org.uk/news/glass-glazing-industry-mental-health-survey-2022