New tilt and turn option
Mila’s strategy has always been to offer our customers ‘good, better and best’ options for most of our product ranges. One area though where we were perhaps not living up that promise was in our tilt and turn gearing because, for many years, we have only offered customers one option from Siegenia, which is very much at the ‘best’ end of the spectrum.
However, with fabricators’ margins under relentless pressure, we have introduced a more cost effective option that gives customers more choice, but still meets Mila’s stringent requirements on quality and performance.
Mila has partnered with award-winning European hardware manufacturer Axor to bring its new range of tilt and turn hardware to the UK for the first time.
Manufactured in a purpose-built factory in Ukraine, which has full ISO9001 quality accreditation, the Axor range has been fully tested and accredited at IFT Rosenheim to all the required UK endurance and corrosion standards. It has also been PAS24 security tested at Mila’s own Ukas-accredited test centre, and is both Approved Document Q and Secured by Design compliant.
In fact, so confident are we of the quality and durability of our new Axor range that we are offering a 10-year mechanical operation guarantee on the entire range, way beyond the one-year guarantee which is currently offered as the norm.
The products in the range are suitable for windows from 400mm to 1,520mm wide, and from 370mm to 2,390mm high. The heavy duty hinges have a weight capacity of 130kg as standard, and we are offering PAS24 SBD accreditation as standard.
Customers who have already seen the Axor products have been particularly impressed with the intelligent design features such as: a clever mis-handling device that prevents the handle from being operated when the window is in the tilt position, which also acts as a sash lifter to ensure precise engagement of the sash when closing; and a latch that prevents the window from slamming shut in the wind.
They also like the patented coating on the products that ensures resistance to BSEN1670 Grade 5, 480 hours salt spray resistance (making them suitable for coastal and high pollution environments if required), and the quality of the steel strikers.
The tilt and turn market is small but significant and is particularly important in the social housing sector and in the south of England and Scotland where the housing stock tends to favour this style of window. It has become increasingly price sensitive in recent years and customers operating in these areas have been looking to suppliers like Mila to help them reduce their costs so that they can ease the pressure on their margins.
We are confident that we have achieved exactly that with the new Axor range, and have demonstrated yet again just how committed we are to investing in and strengthening the partnerships we have with our customers.
I should emphasise that Mila is not replacing Siegenia products with Axor. The whole point of our strategy is to offer customers a wider choice, and we now have both ranges in stock side by side at our Daventry warehouse for immediate delivery.
Our experienced internal and external sales teams have been fully trained and can offer expert advice on both ranges.
By Richard Gyde, Managing Director of Mila