VBH launches customer portal

Hardware manufacturer, VBH, has launched its new VBH24 customer portal.

The portal builds on the success of the previous VBH online shop, but offers users a number of useful additional benefits.

As well as placing orders, VBH24 users can view and download supplementary information including drawings, literature, guarantee information and safety data sheets.

VBH marketing manager, Gary Gleeson, said: “The percentage of orders arriving at VBH via our previous online shop was high at around 35%, but we wanted to offer users more reasons to buy online as it is easy for them to use, and gets their orders to our picking teams quicker. The new features have struck a chord with many people who were previously not that keen on ‘online shopping’, with many additional customers now willing to give it a go.

“Once they see how convenient it is, and see some of the new features including order templates, cost centres, item sharing and budgets, they quickly become VBH24 converts.”

As well as a source of information for purchasing and specification teams, the VBH24 customer portal also has tools for other departments, including bought ledger and cost control.

Gary concluded: “The range of customers using the portal extends from sole traders spending £100 a month, right up to our very largest customers, who spend millions of pounds with VBH. Something that they have in common is that they find ordering is easier through VBH24, so I would urge anybody to try it. It really is a 24-hour doorway to our stocks.”

For more information on VBH24 or to sign up for access, visit www.vbhgb24.com or email VBH at sales@vbhgb.com.