Epwin Window Systems offers a comprehensive portfolio of window and door systems in both PVC-U and aluminium, providing its customers with a competitive edge. This advantage also extends to window and door hardware through its dedicated in-house division, Safeware. Rob Hartill, commercial director, discusses the value Safeware’s products add to fabricators’ businesses, enhancing efficiency and boosting their market position.

For many fabricators, hardware orders typically mean complexity. Managing multiple supplier relationships, coordinating numerous deliveries and ensuring product compatibility are constant challenges.

However, for Epwin fabricators, these problems are eliminated thanks to our dedicated in-house hardware division, Safeware. Safeware simplifies the hardware experience from start to finish. Customers benefit from the convenience of one order, one invoice and one delivery, plus the reassurance of total product compatibility.

This integrated approach eliminates the need to source compatible hardware from multiple independent suppliers, significantly reducing administrative time and effort. With both hardware and profiles arriving together, logistics are streamlined, leading to increased productivity.

This is why so many Epwin customers choose Safeware as their preferred hardware supplier. Additionally, fabricators from across the wider industry recognise and appreciate the value we bring, further validating our commitment to excellence and efficiency.

We have over 2,500 SKUs covering locks, hinges, handles, stays, cylinders, vents and furniture. Our products are sourced from over 60 industry hardware suppliers, including Cotswold, ERA, Fab & Fix, Hoppe, Maco, Roto, Securistyle, Siegenia, Stormguard, Trojan and Yale.

There are products to cover every performance and price point criteria, so there’s a hardware solution for all projects, whether customers are working on a commercial project with an exceptionally strict budget specification or a high-end domestic installation where only the best will do.

We hold over £2million of stock at any one time and have a consistent on time in full (OTIF) level of over 98.4%.

Because hardware and profile arrive on the same delivery, transport emissions are reduced, helping our customers to meet sustainability commitments. We also work closely with our hardware partners to use recyclable containers to further reduce packaging waste.

These benefits are just the start. We go much further.

The strength of our purchasing power allows us to secure extremely competitive pricing from our suppliers, which we can pass on to our customers.

Our relationships with our suppliers also bring further advantages. For example, as launch partners we worked closely with Yale to help develop their SensCheck window and door locking systems. We’re continuing this collaboration too, to further develop the technology and extend SensCheck to cover other products in our portfolio.

Central to these innovations is our team’s experience and expertise. We have dedicated staff across the business to support our fabricator customers every step of the way.

We’re proud of the difference our offer makes. For example, Marc Rotherforth, managing director at All Weather Roofline and has been a Safeware customer for over two years.

He says: “We manufacture the Profile 22 sculptured system and knowing all the hardware from Safeware is compatible and of the highest quality is reassuring. The attention to detail from the company is superb. For example, if they are updating the hardware, [head of sales] Paul Hinds will visit us in person to run through the upgrades to make sure everything is 100% correct before we go into full production.

“This level of support is exceptional and removes any ambiguity of non-conforming hardware. It’s a level of detail we have not experienced before and as such, we purchase all of our window and door hardware from Safeware.”

Industry-leading brands, fully tested and accredited products, bespoke solutions, competitive pricing and proactive customer-focused support. What more could you ask for?