Sash window manufacturer, Roseview Windows, has expanded its online quoting capabilities, launching Business Micros’ Touch portal to its customers.
The portal allows Roseview’s customers to build quotes and orders online, using always up-to-date pricing and product specification information supplied directly by Roseview. This allows installers to build fast, accurate quotes without having to send them to Roseview first.
Roseview already offers live-priced online quoting to subscribers of the Tommy Trinder Framepoint system. In four years, Roseview says that this has translated into 40,000 sash windows quoted through the system, with a value of more than £32.5 million.
Roseview’s director, Mike Bygrave, said: “We always focus on helping our customers and giving them a competitive edge, through our products, service, support and – in this case – by offering fast, accurate, convenient live-priced online quoting.
“In our view online services are important for the future of the fenestration industry. When we first encountered Tommy Trinder five years ago we knew we wanted to be involved. That has proved to be a great success, with more than £30 million of windows quoted since we started, and an impressive conversion rate for our customers.
“So, when we heard that Business Micros was developing Touch Portal, we signed up.”
Mike continued. “We’ve already seen how successful online quoting can be, and Business Micros are the biggest name in fenestration industry software – all our back-end systems already come from them.
“We’ve worked closely with BM over the last year to build a sash window specific Touch Portal for Roseview’s customers. It keeps us at the forefront of online technology in the window industry. But, more importantly, it allows us to offer more options and flexibility to our customers, based on their needs. In turn, that allows them to maintain their competitive edge. It’s another step towards an exciting, digital future for our industry.”