Production Software Technology’s vsHome software is designed to help home improvement retailers improve the way they design, visualise and present projects to customers. By combining realistic 3D visuals, clear reporting and an easy to use interface, vsHome enables sales teams to communicate designs and expectations from the first appointment.

Emerald Home Improvements, an installer operating across Derby, Leicester and Belfast, adopted vsHome to overcome challenges they faced with customer visualisation. Prior to using the software, the team is said to have relied on static templates created using Paint and Word, which made it difficult to show customers what finished projects such as conservatories would look like. The process was time consuming and limited flexibility during appointments.

Emerald was introduced to PST through a supplier already using one of PST’s other software platforms, VS. After exploring vsHome, the onboarding and setup process was described as “really smooth and informative” and included a free 14-day trial.

According to Emerald, a key benefit of using vsHome has been the ability to produce realistic 3D visuals and create reports.

Nick Marsden at Emerald commented that vsHome has “very much” changed the way the business operates. He added: “Being able to show and edit jobs whilst with a customer means both myself and the customer know exactly what to expect”.

Emerald also utilises VisiRoom which is designed to further enhance engagement and confidence in a customers purchasing decisions.

The software’s ease of use, combined with PST’s responsive customer support are also said to have contributed to Emerald’s positive experience. According to PST, any issues are resolved quickly and as familiarity with the software has grown, the need for ongoing support has naturally reduced allowing the team to focus more on their customers.