No more traditional lead time

The Origin Window can now be fabricated and delivered without a traditional lead time, in a move that “is set to revolutionise the way in which the industry views lead times on bespoke products”, the company said.

Origin’s ‘your lead time, not ours’ (YLTNO) promise give its customers the option of specifying the window’s required delivery date at the point of ordering, which can have a positive impact on the installation schedule and cash flow.

Customers on tighter deadlines can also be catered for, allowing more projects to be taken on.

Origin said that it is the only organisation in the world to guarantee this promise on bespoke products, which allows its partners to be more effective and efficient.

Andy Halsall, MD at Origin, said: “We first introduced our ‘Your Lead Time, Not Ours’ delivery promise on the Origin Bi-fold Door, which revolutionised the fenestration industry’s manufacturing and lead times standard. The logical next step was to bring the Origin Window in line with this, but manufacturing a window is more complicated than a bifold door. It can come in a variety of sizes and configurations of squares, so the manufacturing process is unique each time a window is made.

So, as with everything we do at Origin, we wanted to ensure we were 100% confident in our offering before launching it to our partners. We are now at that stage, and we are excited to see the positive impact it will have on our partners, and to see how much disruption it will cause in an already innovative marketplace.”

Origin has invested over £350,000 in introducing the Origin Window to its YLTNO promise, predicting that it is going to have a significant impact on the way the fenestration industry operates moving forward. This investment includes leasing additional space to house the increased levels of stock being kept on site. This means that Origin has a contingency plan in place, and is not reliant on any third parties to ensure that the 100% record Origin currently boasts stays intact.

New equipment, from saws and blades through to CNC machines, were needed to further expand operations and to make sure there is spare kit that be called upon if necessary. Two sites have been merged to create a bigger, more usable space, and the production line has been redesigned to help increase productivity. This has been done by realigning the systems in place, and situating buffers next to the fabricators, helping to stabilise the process if any fluctuations in ordering are experienced.

Origin is implementing the same processes as with the Origin Bi-fold Door: a flow-line system gives each factory worker a defined role in the production process, making it more effective and efficient. It will also add a ‘traffic light’ system, which ranks orders by urgency. This flags the orders under the strictest time constraints and allows Origin to systematically work through orders via priority.