New customers use five-star app

Roseview Windows’ installers can now quote, price and order its Rose Collection sashes in real time, using the Framepoint Live platform, from

“Tommy Trinder’s Framepoint app makes it easier for installers to sell and upsell, whether they’re talking to homeowners remotely via video, or in a socially distanced showroom visit,” Mike Bygrave, director of Roseview Windows, said. “Framepoint halves admin and boosts conversion rates, helping installers wow homeowners.

“The sash window images are simply stunning. You can show (and sell) authentic details such as deep bottom rails, Canterbury-etched glass, run-through horns and different coloured outer and inner frames. Homeowners can see exactly what they’re getting so there are fewer call backs or queries.”

Launched in January, the Framepoint app now has over 500 individual users. More than 40 companies signed up in June, with installers using the app to quote for over £26 million worth of windows and doors in that month alone.

“During lockdown, Framepoint allowed us to embrace remote selling and keep building our pipeline,” Mark Ramsey, managing director of Kent-based installer Kestrel Home Improvements, who subscribed to the app at the beginning of March, said. “We sold 12 jobs over lockdown and 30 since, all using Framepoint. We’re booked until mid-September and orders keep coming in.”

Installers using’s sales and visualisation app have given its support service a five-star average rating.

Based on 164 ratings, the tech support for the Framepoint app is free and unlimited, with support available via online webchat or one-to-one scheduled video calls.

“The app can be set up, branded and ready to go in minutes, but installers like the reassurance of a helping hand when needed,” Chris Brunsdon, CEO of Tommy Trinder, said. “Our users range from IT geeks to self-confessed ‘technophobes’, but the support helps them all make the most of the app, and ultimately sell more windows.”