Meet Nora
Nora is the new online ordering system from Mila which, the company claims, makes it easier for customers to place their hardware orders direct.
Customers can now choose to receive a personalised Nora order form from their Mila sales contact, which is pre-populated with the products they order most often. All they have to do is fill in the quantities they need of each of those products and send the form back to: nora@mila.co.uk
There’s no need for customers to check product specs or enter part numbers – Nora takes care of everything. A confirmation email from Nora will confirm exactly what they have ordered.
The system always contains customers’ most recent product and price lists, so that every time a new Nora order form is generated, it is guaranteed to be up to date.
Sales director Vicki Sanders said: “Our friendly and knowledgeable team are still all available at the end of the phone to help them with any technical and ordering queries; Nora is simply a way for customers to place their orders easily and accurately at any time that suits them, day or night.”
Nora stands for Navision Online Response Automation and it links directly with the new Navision automated ERP solution at Mila which connects sales, purchasing, operations and invoicing functions.