It’s one thing trying to describe to a homeowner what their new conservatory, windows or doors will look like but it’s another thing being able to show them. For Stafford uPVC Windows, that’s where VsHome and VisiRoom from Production Software Technology (PST) have made their mark.

The family-run business, which has been serving Staffordshire and Shropshire for almost 50 years, first discovered PST at the FIT Show. Having used other software previously, the team was already comfortable working digitally but the VsHome package is said to have offered greater flexibility in front of the customers, particularly through its integrated app.

“We love the VisiRoom app, it’s now a real USP for our business. Being able to show customers exactly what their designs will look like on a tablet or phone has made such a difference,” said Andrew, technical supervisor at Stafford uPVC Windows.

Every customer’s project starts in VsHome, where the user can design, visualise and price a wide range of products. Discounts, markups and finance options can be added at the touch of a button and branded reports can be exported instantly.

Once the model is complete, it can be brought into VisiRoom giving the homeowner an interactive experience in their own home. The app allows the team to walk homeowners through designs in real time, demonstrating products clearly and helping customers feel confident in the decisions they are making.

According to Andrew, onboarding with PST was straightforward and the team found the customer support to be excellent. Andrew adds that the PST team is always available to answer questions and this level of support gave him and his colleagues real confidence in the system.

For Stafford uPVC Windows, Andrew said that VsHome has strengthened the way the company presents itself to customers, something that is increasingly important in today’s market. Projects are said to be clearer, appointments are more interactive and homeowners are feeling better informed and assured.