Customer focused
Titon has launched a new website, showcasing its full range of products, across both the company’s Ventilation Systems and Window and Door Hardware divisions.
The new, responsive site boasts a fully in-depth ‘resources’ section, which can then be filtered across the whole Titon portfolio. This is supplemented by a ‘knowledgebase’ containing up to date details of the UK Building Regulations, as well as the company’s latest BIM and CPD information.
The website also contains dedicated sections tailored for self builders, fabricators, specifiers and homeowners respectively. This then allows users to stipulate the exact resources they are looking for, allowing the relevant information to be accessed quicker. For example, acousticians can locate information about noise levels in just a few clicks, while specifiers can find relevant product test results in the same amount of time. This is in addition to being able to download manuals and technical data, as well as read about the company’s latest news and case studies.
There are also new selector filters that allow users to easily highlight their desired product(s) within either the MVHR, handles or vents range; this enables users to then identify the options available for their specific requirements.
The ‘Find my product’ section allows visitors to search by division and product type in order to locate a specific item; whether it is a ventilation controller or a window handle, this function covers the entire Titon portfolio, while providing extensive information on the end product once it has been selected. Visitors to the site can submit a photograph of an existing installed product in order to identify a suitable replacement or obtain essential servicing information.
The dedicated ‘investors’ area incorporates the latest information from Titon Holdings, including financial statements, shareholder information and up-to-date stock market details. There is also a native language distribution selector that allows non-English speakers to communicate with the company without translation, as well as download available resources in their respective language.