Blink cuts payment waiting times by 40%

Business Pilot is marking one year of Blink Payment inside its CRM platform – a year that is said to have been defined by continuous updates, customer-led innovation, and a measurable impact on installers’ financial stability.

In November 2024, Blink Payment was integrated to help installation companies get paid faster and reduce the friction traditionally associated with settling invoices. Twelve months on, Business Pilot says the results are clear: payment waiting times for those that have implemented the Blink Payment service platform have been cut by up to 40%, cashflow has accelerated across the customer base, and admin-heavy processes have been significantly reduced.

Over the last year, Business Pilot has delivered a series of upgrades to Blink Payment, each designed to make payments simpler, quicker, and more secure. From enhanced link-based payments to expanded digital wallet support and deeper automation inside the CRM, every improvement has been focused on reducing delays and giving installers more control over their finances.

“Economic uncertainty continues to dominate conversations across the industry, especially with the UK Budget around the corner,” explains Elton Boocock, managing director at Business Pilot. “That’s why this milestone matters.

“Our collaboration with Blink Payment has proven that you can take proactive steps to protect your business, even when the wider market feels unpredictable. Faster payments and reliable cashflow give installers stability, and that’s exactly what we set out to deliver.”

User feedback throughout the year has reinforced the impact. Many installers have reported fewer overdue invoices, reduced chasing, and a more streamlined payment experience for their customers.

With payment links automatically embedded into invoices and every transaction recorded instantly in the CRM, teams are said to be spending far less time on financial admin and far more time on profit-driving activity.

“The message is simple,” concluded Elton. “You can’t control the economy, but you can control how efficiently you get paid. Blink Payment gives installers that confidence.”