Kall Kwik has launched its partnership scheme ACE (advice, care, and engineering), which provides fabricators with a support package.

The range of benefits for companies signing up to be ACE partners includes breakdown cover, regular servicing, discounts on spare parts, performance audits and a free consultation to assess how to improve efficiency and profitability.

“Machinery is at the heart of all PVCU window production,” Chris Bailey, Kall Kwik’s business development manager, said. “As any fabricator will tell you, when one machine goes down, it can have a massive knock-on effect to the whole process.

“When you have a burst pipe in your bathroom at home and urgently need a plumber, the call-out fee can be astronomical and the lead time excessive. It’s often a similar situation with window machinery. That’s why we’ve launched ACE, the Advice Care Engineering partnership scheme.”

Engineers will initially inspect the existing machinery and, if necessary, make recommendations for repairs or replacements.

Kall Kwik will also carry out a free consultation to look at business processes, from order to dispatch, to evaluate any areas where efficiency can be improved. This could be from machinery upgrades, adjustments in software, alternative integration or a more streamlined production layout.

“Many of our recent recommendations have been at low or no cost to customers,” Chris said.