A decade of development

As Brisant-Secure approaches its 10th anniversary in 2021, it is paying tribute to the team at The Consultancy, who have been behind the company’s online presence from the start.

Managing director Nick Dutton said The Consultancy has almost become an extension of Brisant Secure’s own in-house IT department, helping to create websites for its Brisant, Ultion, Lock Lock and Sweet hardware brands.

“The Consultancy have always been very much part of the team and we’ve grown together over the past decade,” he said. “We know we can rely on them in exactly the same way as we can rely on our own staff and they’re just as enthusiastic about our products and our approach as we are.

“They’re reactive in responding to queries and updates but even more importantly, they’re proactive in suggesting ways that the various websites can evolve and develop.

“It’s a mistake to think a website can ever be finished, so having The Consultancy on board gives us the ability to constantly add new features and enhance the user experience so that we are always driving the brands forward online.”

The Consultancy is also responsible for the bespoke e-commerce systems, which enable customers to order online from the Brisant-Secure, and the automated back-end systems which facilitate staff log-in and management.

It also developed a series of apps that talk directly to the websites and create a seamless buying and browsing experience for both trade and retail customers.