Revised guidance on selling
The Glass and Glazing Federation (GGF) has issued revised guidance for home improvement companies and sub-contractors operating in England during the current national lockdown, following confirmation from government officials of a new interpretation of the guidance for in-house selling during the pandemic.
“Door-to-door sales should not take place, and sales activities should be conducted remotely (such as by phone, online, or mail),” according to the latest guidance.
The slightly more relaxed interpretation of the rules around the restrictions may allow sales people to enter the home, if necessary, but it is vital for all individuals who are entering a property to ensure they are following the safe guidance and social distancing guidelines, GGF said.
John Agnew, GGF managing director, said: “Government officials have recently confirmed directly to the GGF that if selling and surveying in England cannot be done remotely, then companies and their sub-contractors can conduct pre-booked in-house sales and surveys, if carried out within the safe guidance.”
GGF recommends that consumers are offered a remote appointment in the first instance and advises companies that cannot sell or survey remotely to ensure they do so in a controlled and measured manner.
Door-to-door canvassing should not be undertaken at present and this has been underlined by the GGF.