Real time data on capacity

Sternfenster now offers a live production capacity feed of its PVCU and aluminium production lines.

By logging in to the Sternfenster Plus portal (www.sfplus.co.uk) installers are presented with an insight into the fabricator’s manufacturing processes, by viewing real time data on production capacity, which is broken down into individual products.

Designed to improve levels of communication and deliver greater clarity on order turnaround times following ongoing high demand in the retail sector, Sternfenster Plus has been introduced to enhance the fabricator’s existing customer service and business management support.

Sales director Nathan Court said: “The high order volumes that we experienced last year, and which we anticipate will continue into 2021 are good news for the industry, but they have put a considerable strain on the supply chain. Through Sternfenster Plus, our live production capacity feed gives our customers complete visibility of our production schedule from the moment they place an order, right through to delivery.”

“It also allows us to demonstrate the marked increase in capacity in our aluminium production line that has been made possible by significant investment in new machinery over the last 12 months.”

He continued: “The last 12 months have highlighted a requirement from fabricators to be more than just manufacturers and suppliers of product. We need to offer a smarter, more holistic level of service and support.”