Only 1 in 4 installers quote ‘on the night’

Following discussions with ‘hundreds’ of window companies, Tommy Trinder has reported that salespeople that ‘price on the night’ – yet alone seek to close – have become ‘a minority breed’.

“Over half of the installers we’ve spoken with say they send off for quotes from suppliers for every job,” said Chris Brunsdon, founder and CEO of Tommy Trinder. “Roughly a quarter use various types of manufacturing software to access fabricator prices. The rest, about 23% of all firms, are taking a more proactive approach – developing selling prices for their full product range and quoting live during the initial consultation.”

This diverse range of quoting methods is said to have shaped the development of the Tommy Trinder app, which is designed to support the many ways in which installers prefer to sell.

“We’re on a mission to make quoting simple and flexible for installers – whether they price on the night or not,” Chris explained.

Installers can instantly send quote requests to multiple suppliers through the app, eliminating the need to redraw each job. For those pricing live, Tommy Trinder’s built-in pricing module lets users upload matrices for PVC-U, aluminium, or timber products. Another popular option is using pre-loaded selling averages, giving businesses a head start with real-world data.

“Many firms want to price live but don’t want the headache of setup,” said Chris. “Our pre-configured price packs come with selling averages drawn from analysis of thousands of price points. Installers can easily tweak margins to suit their needs. It’s ideal for companies who want to hit the ground running and deliver a price there and then.”