North East Panels, a long-standing manufacturer and supplier of composite and PVC-U doors to the glazing and building industry, names DoorCo as one of their top suppliers. Jimmy Wood, managing director of North East Panels, explains more.

As a leading door supplier, we pride ourselves on delivering a high level of quality and service. It’s important to keep evolving, ensuring we offer our retail and commercial customers the very latest services, technology and products. Our partnership with DoorCo substantiates this commitment.

We’ve worked with DoorCo for a number of years and they are now one of our main partners for composite doors, providing us with the vast majority of the foam-core, GRP composite doors we offer, as well as the Flip door glazing cassette system.

They are an excellent supplier and we have a good, healthy working relationship. We can rely on them for providing us with the quantity and quality of components we need on a supply only basis, so we can manufacture everything ourselves from stock. We don’t hold vast amounts of stock, but DoorCo deliver as and when we need them to so we always have everything we need.

The Flip cassette has been a great asset to our business. It’s so simple to use it was immediately welcomed by our manufacturing team, and the various styles available are really aesthetically pleasing, so our customers love it too. Most importantly, it’s completely eliminated the issues we were having with leakage from our previous supplier. It’s a great system, making door glazing – and on the odd occasion it’s required, reglazing – totally simple.

We welcome DoorCo’s innovation to keep us delivering the best the market has to offer. We consider every new release, some we take on board and some aren’t right for us or our customers, but it’s great to be able to keep our options open. A great example is the new Eaton door, which we’ve recently added to our portfolio. It’s an impressive door and the larger sizing presents a good opportunity for us. So far, it’s been favoured as replacements amongst our retail customers thanks to the new aesthetic.

At the end of the day, our highest priority is satisfied customers. DoorCo helps us to ensure that superior customer service remains the hallmark of North East Panels. We go the extra mile for our customers, and DoorCo goes the extra mile for us.