New mark of quality

TrustMark, the government-endorsed quality scheme for tradespeople, has expanded its remit to include repair, maintenance and improvement (RMI), retrofit, and energy efficiency sectors, in order to now cover any work a consumer chooses to have carried out in or around their home.

TrustMark has extended its responsibilities following the industry-led government-commissioned Each Home Counts review in 2016, which identified a requirement for an all-encompassing mark of quality for consumers to recognise and trust.

TrustMark was chosen to be the brand that the quality mark has now become with clean growth and energy efficiency being a key focus of the scheme. This expansion has brought about some operational changes to the scheme, alongside
branding and marketing.

Simon Ayers, CEO of TrustMark, said: “These steps only represent the beginning of change at TrustMark and I am delighted with the direction the scheme is going in and believe these improvements will pave the way for positive, far-reaching change for both consumers and businesses.

“We have significant plans for developing the services to our scheme providers, registered
businesses and the consumers that rely on them and together we can carry on our journey.”