Industry software specialists, Tommy Trinder and Business Pilot, have teamed up in a pledge ‘to save time and hassle for installers’.

“Time is money and the last thing installers need is to duplicate work unnecessarily,” explained Elton Boocock, MD of Business Pilot. “The new automated links between Tommy Trinder’s Framepoint  app and the Business Pilot CRM mean that users can enter important information once and have it populate live, in real time on both platforms.”

The connection between the two computer programmes (known in tech-speak as an ‘API’) means that customer information entered into Business Pilot automatically appears in Framepoint without the need to re-key. In turn, important documents generated in Framepoint, such as quotations, survey documents, homeowner contracts and purchase orders, are automatically accessible from the customer’s record in Business Pilot.

“It’s about working smart,” said CEO of Tommy Trinder, Chris Brunsdon. Having a quoting platform that ‘talks’ seamlessly to your CRM saves time, cuts out error and increases business performance.

“No one piece of software can do everything an installer needs and do it well. As a result, window firms have found themselves constantly juggling a plethora of apps, desktop software, online portals, spreadsheets and word processors just to get a job out of the door,” he continued.

“It drives them nuts! This new link between Framepoint and Business Pilot points the way towards a better future; a future in which software speaks to each other and makes life easier for customers.”