Installers sign up to installer scheme
16 installation companies have signed up to the Pearl Window Systems Installer Scheme, approved by Corgi Fenestration, in the first 12 days of 2019.
Pearl’s Approved Installer Scheme offers everything installers (and their customers) get from Fensa, Certass and other glazing Competent Persons Schemes. Plus, through Corgi Fenestration, Pearl provides some free add-ons including online TripAdvisor-type customer ratings called RateYourInstallation and use of the Corgi Fenestration quality mark recognised by 71% of consumers.
Jeff Walsh, Pearl Windows Systems managing director, said: “Pearl is the only super-fabricator operating such a one-stop shop Approved Installer Scheme. Our exclusive online portal allows installers to input installation jobs just the once – in the simplest and quickest way possible – and for just £15 per address.
“There’s no need for an Insurance Backed Guarantee (IBG) as we are protecting homeowners with a far more comprehensive extended warranty, including a work quality guarantee, supplied by Corgi Fenestration.
“Installers registered on the Pearl Scheme are going to have a number of unique selling points that will put them ahead of their competitors including a carded skilled workforce, the support of a full complaints procedure and Corgi Fenestration approval from manufacture to installation.”
Pearl’s Approved Installer Scheme allows installers to notify to a self-certification scheme, and their customers will receive a compliance certificate.
Chris Mayne, Corgi Fenestration CEO, said: “It’s a unique opportunity for installers to set themselves apart from their competitors, demonstrate the skills of their installation teams through installing a quality product (The Signature Collection), and offering the highest levels of customer protection available.”
Rapide Frame Supplies was the UK’s first Corgi Approved Signature Collection Installation Company.
“Tim [Cattell, owner of Rapide] is one of our longest standing customers and has been a loyal supporter of Pearl Windows since 1999, having built up a working relationship together 10 years previously,” Jeff said.
Pearl and Corgi recently held a presentation highlighting the benefits of the scheme to Pearl customers, to which Rapide Frame Supplies attended.
“I started buying in frames for my customers from Jeff at Pearl, who I’d met some years earlier when Jeff was working at Framemaker,” Tim said. “I have never considered being supplied by anyone else. It’s so important to have trust and respect between fabricator and customer. The fabricator manufactures and delivers on time and the customer pays his bill. It should never be a difficult relationship and Jeff has never let me down.”
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