Elite group

SEH BAC has been accepted into the Master Window and Conservatory Installers Association (MWCIA), an organisation made up of the ‘best’ window, door and conservatory companies in the UK.

The MWCIA seeks to make it easier for homeowners to find reputable, experienced installers and avoid rogue traders. To join, firms have to meet strict entry standards, demonstrating they not only provide outstanding installation work, but also exceptional customer service.

The MWCIA scheme was founded by Don Waterworth, known for his appearances on consumer rights programmes ‘Don’t Get Done Get Dom’ and ‘Cowboy Builders’, and his work with TV personality Dom Littlewood.

“Over years working on television, and decades working in private practice, I’ve come across hundreds of dodgy, unscrupulous home improvement companies,” Don said. “That’s why I set up the MWCIA.

“When homeowners hire a MWCIA member to carry out work on their property, they’ll provide them with a customer care promise that tells them everything they’ll do to look after them and their property throughout the course of the installation. Every installer who works on the project will be a registered master window installer, and will have a lanyard and badge to prove it – allowing the homeowner to rest easy in the knowledge that all work will be completed to the highest of standards.

“I’ve been hugely impressed with SEH BAC, and its hard work, professionalism, and commitment to customer service. I’m delighted to welcome them into the MWCIA – and would encourage other diligent, hard-working installers interested in enjoying the benefits of membership to get in touch today.”