A decade of growth

5 Star Windows and Conservatories is set to enter its tenth year as a member of the Conservatory Outlet Network, having seen a 175% increase in turnover since making the decision to join.

The West Midlands-based business became part of Conservatory Outlet’s network of independent retailers in 2011 and has seen turnover continue to grow in the years that have followed.

5 Star has experienced rapid and continual growth over the past five years and recorded sales figures in excess of £8 million for 2020, up from just under £3 million in 2011.

The retailer was part of an early wave of businesses to join the Conservatory Outlet Network at the turn of the decade, which now boasts more than 25 members situated across the UK.

Richard Manser, managing director at 5 Star, said: “This achievement is testament to the hard work and dedication of our fabulous team, all of whom we are incredibly proud. The opening of our second luxury showroom in Worcester was a real watershed moment for us, boosting our sales figures by £3 million since opening its doors in January 2017.

“The Conservatory Outlet team were instrumental in getting our new showroom up and running and were by our side throughout the entire process. The network allows us to access and share best practice ideas with companies similar to ours from across the country. To this day, the network continues to help us improve all aspects of our business.”

Michael Giscombe, managing director at Conservatory Outlet, said: “5 Star has become a shining example of a forward-thinking retailer that thrives in a network environment. A huge amount of credit has to go to Richard’s exceptional team for their tremendous growth. They are always first to get involved in peer-to-peer initiatives which, not only help to formulate their own ideas, but support the growth of our other network members.”